Tenfold unifies customer and sales data with Avaya.

Give your agents full customer context at every point of interaction.

Most popular Avaya integrations.

Salesforce + Avaya
microsoft dynamics 365
Microsoft Dynamics 365 + Avaya
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Sugar CRM
Sugar CRM + Avaya

Our Avaya Oceana integration is coming soon. Contact the Tenfold team to explore your possibilities.

Make Avaya more valuable to your org.

Bridge your data silos

Tenfold connects your Avaya products to your voice systems to capture 100% of your customer data. Rep can instantly access the complete history of a customer in a single pane of glass while they use Avaya.

Capture deeper analytics and actionable data

Give your team powerful data to exceed their goals. Tenfold automatically logs every call and rep note into your CRM. In-app analytics provide a complete view of call volume, call length and other performance metrics.

Create more value and less tickets

Tenfold’s data visibility and workflow automations are easy to use, and will transform your reps’ experiences. Clearer context powers higher customer satisfaction, faster resolutions and more finalized sales.

Simple, secure deployment

Our experts stay by your side for the full implementation process. Achieve next generation CTI without replacing existing IT systems. We support integrations for current and future versions of Avaya products and your systems of engagement.

Tenfold has been a great partner. They are willing to collaborate and go above and beyond to help us, the customer, be successful.
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The shortest path to best-in-class customer engagement.

Choose the CTI solution specifically designed to improve call center productivity while improving employee and customer experiences.