See Why Tenfold is Right for You
We connect systems of engagement and customer data to enable better customer interactions. Explore solutions by need, role, industry, and integration.
Tenfold for your needs.
Better customer experiences
Give agents deep contextual information about each inbound caller in real time. We power informed, proactive and personalized service.
Improve agent performance
Unlock the full productivity of every agent by automating time-draining tasks. Use workflow automation, seamless data entry, voice transcription and more to get your contact center humming.
Connect CRM and communications systems
Tenfold integrates more platforms than any other cloud communications integrator. Streamline data access and agent workflow to get the most out of your CRM investment.
Increase call volume and workflow automation while providing a full contextual view of each customer. Step up your coaching game with actionable in-app insights and analytics.
Free your data from individual silos
Every team member can access the same information in real time. Tenfold improves data collection to enhance the value and integrity of your customer data.
Tenfold for your role.
Give your team the information, tools and automations they need to be their most productive. Plus, gain full visibility into call volume, duration and other KPIs in real time.
Customer Experience Leaders
Streamline your agents’ experiences to enable exceptional customer experiences. Manage better with detailed call data and performance metrics.
Accelerate your organization’s digital transformation. Tenfold simplifies and modernizes your customer tech architecture. We offer more integration capabilities for current and future versions of your existing products than the competition.
Tenfold for your integration.
Tenfold integrates more platforms than any other cloud-based solution. Explore our most popular integrations below. For a full list of compatible platforms, please visit our Integrations Page.
Get the most out of your Salesforce investment without changing your existing tech infrastructure. Amplify your call center with powerful integrations like Einstein Conversation Insights, High Velocity Sales, and more.
Microsoft Dynamics 365
Tenfold seamlessly connects more communication platforms with Dynamics 365 than any other contact center integrator. Increase productivity, improve employee and customer experience, and ensure 100% of customer conversations are captured.
Tenfold with ServiceNow automatically captures customer interaction data in real-time with minimal change to end user behaviors. You’ll have the flexibility to add/change systems without hidden costs or service fees.
Tenfold with Avaya lets you leverage your current CRM to empower your agents with rich contextual data at the point of interaction, with no changes to tech infrastructure.
Our cloud-based solution connects your existing CRM system to Cisco to streamline your agent experience and help you capture more data — without installing new systems.
Leverage your existing CRM and display customer info instantly to your agents using Tenfold with Genesys. Provide transparency across all departments, specific to the current customer state.
Tenfold for your industry.
We’ve spent time embedded with teams in several industries to truly understand our customers’ unique needs and challenges.
Tenfold displays all relevant customer data at the point of interaction. Plus, detailed performance tracking lets you set clear and measurable goals for every member of your customer service and sales teams.
Time to authenticate is key. With Tenfold, you can leverage Click-to-Dial, smart syntax notes and lead dispositions to capture more data in less time so agents can move to the next call.
Tenfold helps your agents instantly build rapport with clients by giving them an instant view of call history and contextual customer information.
Eliminate time wasted on manual data entry and gain detailed tracking on 100% of your calls. Help your team achieve meaningful insights, build deeper relationships and provide better outcomes to patients.