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Harmonize virtually any CRM and voice systems.

Tenfold is the trusted integration partner for the world’s top contact centers.

Our most requested CRM integrations

Salesforce

Leverage the full power of Salesforce. Tenfold increases Salesforce adoption across your enterprise. Integrate Salesforce offerings like Einstein Conversation Insights and more. No rip and replace of existing systems required.

Microsoft Dynamics 365

Tenfold connects more communication platforms with Dynamics 365 than any other CTI integration provider. Increase productivity, improve employee and customer experience, and capture 100% of customer conversations.

ServiceNow

Automatically capture 100% of customer interactions in real-time with minimal change to end user behaviors. You’ll have the flexibility to add and change systems without hidden costs or service fees.

Avaya

Leverage your existing CRM to empower your agents with rich contextual data at the point of interaction, with no changes to tech infrastructure.

Cisco

Our cloud-based solution connects your existing CRM system to Cisco to streamline your agent experience and help you capture more data, without installing new systems.

Genesys

Integrate your CRM and Genesys to display customer information instantly to your agents. Provide transparency across all departments, specific to the current customer state.