5 CX Myths That Can Destroy Brand Reputation
By: Larry Reed Customer Experience 7 min. read
In the last several years, the rise of customer experience as the main focus of most digital marketing campaigns has resulted in the proliferation of various CX myths. Many inexperienced marketers who are just starting out can easily fall prey to some of these myths that reference half-researched articles and make potentially harmful conclusions. Because of … Continued
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