Dan Sincavage

Fortune100 Software Company Selects Tenfold to Improve Customer Experience and Increase Productivity Globally for 10,000 Agents

Fortune100 Software Company Selects Tenfold to Improve Customer Experience and Increase Productivity Globally for 10,000 Agents

Tenfold, the world’s leading Advanced CTI Company, announced today a global, Fortune100 Software Company selected Tenfold to transform and improve their global service operations for 10,000 customer service reps leveraging Genesys PureEngage with Dynamics 365 and ServiceNow CSM. This collaboration will natively connect Tenfold’s real-time cloud integration layer and intelligent integrated desktop agent with Genesys … Continued

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Is your sales team engaged, accountable and productive as work shifts remote?  How Tenfold & Salesforce High Velocity Sales can make sure you don’t miss a beat

Is your sales team engaged, accountable and productive as work shifts remote? How Tenfold & Salesforce High Velocity Sales can make sure you don’t miss a beat

There’s no doubt that the current widespread pandemic is having broad reaching effects on the way that companies do business.  One of the largest impacts we are seeing is that driven by the shift towards remote work to slow the spread of COVID-19. As inside sales teams move to work from home and field sales … Continued

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Tenfold Powers Salesforce High Velocity Sales (HVS)  with Native CTI for more than 100 voice platforms

Tenfold Powers Salesforce High Velocity Sales (HVS) with Native CTI for more than 100 voice platforms

Tenfold provides Advanced CTI for Salesforce High Velocity Sales (HVS) giving enterprise companies and global teams the solutions they need to enable this high-powered offering from Salesforce with fully integrated voice.  Tenfold integrates High Velocity Sales with more than 100 voice platforms including Avaya, Cisco, Genesys, Skype for Business, RingCentral and more. Tenfold is deeply … Continued

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Tenfold Raises $7.5M in Series C Funding to Expand its Cloud-Based Voice/CRM Integration Platform and Fuel Go-To-Market Growth

Tenfold Raises $7.5M in Series C Funding to Expand its Cloud-Based Voice/CRM Integration Platform and Fuel Go-To-Market Growth

Next Coast Ventures, Andreessen Horowitz, and Salesforce Ventures extend their investments and support of Austin-based Tenfold. AUSTIN, Texas – October 8th, 2019 – Tenfold, a next generation CTI company that integrates the world’s leading CRM and voice platforms, today announced that it has secured $7.5 million in Series C funding led by Next Coast Ventures. … Continued

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Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

Avaya and Tenfold Create Improved Customer Conversations, Enabling Integrated AI Solutions that Amplify Salesforce, ServiceNow, Microsoft Dynamics and Other Leading CRMs

Integrated Contact Center solution will help maximize performance, profit and productivity for sales and service organizations globally, while improving customer experiences Santa Clara, Calif. – July 30, 2019 – Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and Tenfold, the world’s leading provider of next generation CTI … Continued

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Understanding the GDPR: General Data Protection Regulation

Understanding the GDPR: General Data Protection Regulation

The GDPR–or General Data Protection Regulation–is a regulation passed by the European Union on April 27, 2016, with an effective start date of May 25, 2018. Officially classified as regulation 2016/679, the GDPR expands upon and replaces the Data Protection Directive 95/46/EC of 1995. It serves as the EU’s effort to synchronize and harmonize laws on citizen and resident … Continued

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Sales Gamification 2017: Apps, Tips, and Issues You Need To Consider

Sales Gamification 2017: Apps, Tips, and Issues You Need To Consider

Back in 2014, gamification as a strategy for improving sales productivity was the trend – not that it was a new breakthrough idea then. The theory of gamification gained popularity as early as 2010, when the engagement and productivity gains from the strategy captured the fascination and funds of venture capitalists. In fact, Badgeville, one of today’s … Continued

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