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Moving the CX Needle: Ways to Measure Success in Customer Experience
How do you measure customer experience?
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Preparing Your Enterprise for the General Data Protection Regulation
With the stringent privacy regulation going into full effect May of 2018, it’s important to understand what all the requirements are for compliance. The report herein explains who the key GDPR players should be for your business, what the penalties are for non-compliance, and more.
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MiFID II Chain of Sale Reporting
The newest iteration of MiFID almost triples the amount of data firms are required to report against - from 24 to 65. This report defines and details everything you need to know in preparing for the updated chain-of-sale audit process.
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How Fortune 500 Companies Manage Their Contact Centers
Contact Center Management requires a full-suite of tools and capabilities. Read how Fortune 500 companies have taken control of every customer interaction point to provide a smooth and flawless journey for every individual.
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Top 84 Chief Marketing Officers
Gain access to the world's most influential Chief Marketing Officers.
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Top 80 Content Marketing Influencers
Gain access to the most influential Content Marketers
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Top 79 Chief Technology Officers
Gain access to the most influential Chief Technology Officers.
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Top 120 Chief Executive Officers
Gain access to the most influential Chief Executive Officers
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Top 65 Women Business Influencers
Gain access to the world's best Women Business leaders.
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Top 40 Customer Success Influencers
Gain access to the world's best Customer Success influencers that are available today.
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Cold Calling Mishaps: 22 Experts Weigh In
Prospect better. Sell Smarter. Close More.
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Top 100 Marketing Influencers
Gain access to the world's best Marketing influencers that are available today.
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Top 75 SaaS influencers
Gain access to the world's best SaaS influencers that are available today.
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Top 100 Sales Influencers
Gain access to the world's best sales influencers that are available today
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How Often Do Mortgage Lenders Follow Up via Calls & Emails?
Are big banks still interested enough in potential mortgage loan customers to follow up?
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How Salesforce is Changing in 2017
Read on how Salesforce is going to be changing in 2017
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The Impact and Opportunities of Account Based Marketing for B2B Sales Teams
Read on about how you can take a more calculated approach to sales and exceed your goals.
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Will Artificial Intelligence Eliminate Your Industry?
With computers becoming more advanced, how long will it be before your industry finds a way to replace you?
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Five Trends That Will Affect All Sales Execs in 2017
What worked in 2016 won't necessarily work in 2017. Make sure you're up to date on the latest trends.
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The Benefits of Computer Telephony Integration
Increase outbound calls and conversions with a CTI solution.
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IT’s Underappreciated Influence on the Sales Process
Drive sales from behind-the-scenes.
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