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Whitelist IP Addresses

Whitelist IP Addresses for Tenfold Cloud Connect Server

Updated: 3/18/2019

Overview: This article provides a list of IP Addresses to whitelist for Tenfold services.

ATTENTION: Update Scheduled for November 20th, 2019

The following changes will be introduced on November 20th, 2019. This change impacts customers leveraging our Cloud Connect Server on-premise software who have whitelisted IP addresses.

Customers who leverage Tenfold’s Cloud Connect Server on-premise software and have whitelisted connectivity to Tenfold cloud using domain names or do not require whitelisting are not impacted.

Additions:
34.223.51.136/29:443
13.232.67.208/29:443
34.223.51.128/29:443
54.93.254.232/29:443
54.236.3.168/29:443
54.241.191.232/29:443
54.249.82.168/31:443
54.250.252.48/29:443

Subtractions:
13.211.166.120/29:443
54.93.254.234:443
54.93.254.233:443
54.236.3.170:443
54.236.3.168:443
54.236.3.169:443
54.241.191.233:443
54.241.191.232:443
54.250.252.49:443
54.250.252.48:443
52.91.135.89:443
52.53.236.205:443
13.112.102.201:443
13.112.182.63:443
52.28.246.51:443
52.58.186.27:443

Cloud Connect Server / On-Premise Phone System Requirements

The following applies outbound from the customer network to Tenfold Cloud

ent1.bridge.callinize.com (54.235.107.161):3026 (outbound)

events.tenfold.com:443 (outbound)
intake.tenfold.com:443 (outbound)
ccm.tenfold.com (35.244.206.46):443 (outbound)

*.pubnub.com:443 *.pndsn.com:443 *.pubnub.net:443 *.pubnub.io:443 (outbound)

If you are unable to whitelist domains you may whitelist the below individual IPs and ranges:

Single IPs
54.235.107.161:3026
130.211.39.225:443
130.211.9.159:443
130.211.30.203:443
130.211.43.43:443
104.196.154.2:443
130.211.23.150:443
130.211.45.168:443
107.178.241.175:443
35.201.105.219:443
130.211.17.141:443
35.201.80.64:443
52.91.135.89:443
52.53.236.205:443
13.112.102.201:443
13.112.182.63:443
52.28.246.51:443
52.58.186.27:443
54.236.3.170:443
54.236.3.168:443
54.236.3.169:443
54.241.191.233:443
54.241.191.232:443
54.93.254.234:443
54.93.254.233:443
13.211.166.8:443

Ranges
54.175.191.248/29:443
52.9.63.152/29:443
18.179.18.168/29:443
52.29.255.168/29:443
13.211.166.120/29:443
13.232.67.216/29:443

On-premise CRM Firewall Requirements

All of the below IPs are inbound to the Customer Network / CRM.

104.196.154.2
104.196.113.132
104.196.164.173
104.196.8.249
104.196.154.2
104.196.188.138
104.196.47.116
54.235.107.161
54.197.230.20
52.4.22.210
54.235.151.43
54.83.36.230

Email Delivery Requirements

The following host and IP delivers system emails such as @mention notifications, invites, password reset requests, etc.

mail.tenfold.com (198.2.187.138)

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