Launching a Meeting from Tenfold

Feature Available for the following plans:

Teams, Enterprise, Promo, Development

Overview

Sometimes, you may want to launch a meeting with a client as you are connecting. Maybe you want to launch a meeting with someone that you’ve recently called. As long as you have their email address, you can launch a meeting with someone right from the Tenfold Floating UI (Chrome Extension). This article covers the launch meeting feature.

In This Article

  1. Enabling the Launch Meeting Feature
  2. Using the Launch Meeting Feature

 

Enabling the Launch Meeting Feature

In order to use launch meeting, you will need to contact your account manager to have the feature enabled for your organization. This feature is only available to Teams, Enterprise, Promo, and Development accounts.

Once the feature has been enabled by Tenfold, an admin can configure the feature in the Features Tab.

Select “Launch an Online Meeting” on the left side

Make sure the feature is “Enabled” on the upper right-hand side. If the feature is “Disabled,” simply click on the button to enable it.

In this page, you can select the service you would like to for launching meetings. Tenfold currently supports Google Hangouts, ZOOM, Join.me, and GoToMeeting. If you select ZOOM, you will need to provide an API key and API secret.
Your organization is now ready to launch meetings from the Tenfold Floating UI.

 

Using the Launch Meeting Feature

To launch a meeting, you must have a matched contact to associate the call with. You can also go to your recent calls and find a matched contact.

There will be a video icon you will be able to click on. If the contact has an associated email address, it will automatically be populated. Otherwise, you can enter an email address to send the meeting invite to. Clicking on “Go” will launch the meeting and send the invite to the contact’s email.

Questions? Feel free to reach out to our support team here

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