How do I find my organization ID?

Set Your Org ID in the Tenfold Softphone

1. Open the softphone and click on the gear icon (Settings).
2. Click on the Advanced tab (also a gear icon) and select organization id.
3. Check that the organization id matches the value on your profile page.

IMPORTANT: The org ID must look exactly as it does on your profile page (see sample above). Any additional quotes or text will not work.

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If the Organization ID is not set correctly in the softphone, you will not see call Floating UI with your Chrome extension (even if you are logged into Tenfold!).

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