Cloud Connect Hardware & Network Specifications

Cloud Connect Hardware & Network Specifications

Last updated: 4/09/19

Overview:

Tenfold Cloud Connect is a lightweight application which runs on a Windows server or workstation and retrieves the phone events from your On-Premise PBX via the LAN. It then takes the events and sends them over to our cloud architecture for processing and handling.

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Hardware Specifications:

  • OS Requirements
    • Windows Server 2016 with Desktop Experience
      • Cisco UCM prior to 11.5 not supported on Windows Server 2016
    • Windows Server 2012 R2
    • Windows Server 2012
    • Windows Server 2008 R2
    • Windows 10
    • Windows 8.1
    • Windows 7 (SP1)
  • Modern 4 core processor
  • .net 3.5 must be installed
  • 8 GB Memory
  • 30 GB Free Hard Disk Space
  • Network card (wired)
  • Virtual Environments are supported
  • Must have access to the internet

 

Network Specifications:

  • Must have the ability to access the internet
  • Static externally facing IP address  Most likely, this will be your WAN IP.

 

Firewall Ports Required: 

  • ent1.bridge.callinize.com:3026 (outbound)
  • events.tenfold.com:443 (outbound)
  • *.pubnub.com:443 (outbound)
  • *.pndsn.com:443 (outbound)
  • *.pubnub.net:443 (outbound)
  • *.pubnub.io:443 (outbound)
  • registry.npmjs.org:443 (outbound)

 

Whitelist List:

The Tenfold whitelist can be accessed here.

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