In order to connect Tenfold to your Ring Central Office account we’ll need your Ring Central admin’s (or super admin’s) credentials.
In the username field you’ll want to place your company’s main number with a ‘1’ in front of the number. If you don’t use the company’s main number this can cause some issues with click to dial for your users.
In the password and extension field, fill in the admin password and extension used to login (if they were using the main line) to ring central’s website.
Learn how to configure your users’ click to dial with the article here