Reset Your Tenfold Password

Reset Your Tenfold Password

Updated: 9/05/2017

Overview: This article provides a quick overview of the process for setting or resetting your password for the Tenfold Dashboard.

 

The Password Creation Process

If you are trying to log in to the Tenfold Dashboard but still need to create a password, or if your existing password is not being accepted, you can follow these steps to make a new one. If you are an Administrator trying to complete an internal password reset, please refer to our this article instead.

 

Begin by clicking the “Forgot my password” link under on the Tenfold Log In page.

Forgot my password

 

On the following screen, you will be prompted to enter your Tenfold Username. This will be the email address you used to setup your account. With your credentials entered, click the “RESET PASSWORD” button.

Enter your username

 

An email like the one pictured below will be sent to the address you entered on the previous screen. Simply click the “Reset password” button to continue.

Reset password

 

To finish this process, enter your new password twice in the two fields shown below and click the “CREATE NEW PASSWORD” button.

Enter new password

 

 

If you need any assistance completing these steps or if you encounter any trouble along the way, please feel free to contact our Support Team!

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