Sometimes you may find a place where click-to-dial behaves differently than expected. To diagnose why, we may ask for the page HTML.

Please follow these steps:

1. Load the page where you are having a click-to-dial issue.
2. IMPORTANT Take a snapshot of the entire page including the URL.
3. IMPORTANT Turn off click-to-dial.
4. Select View -> Developer -> JavaScript Console
5. Click on “Elements” in the top left corner.
6. Select “Edit as HTML”
7. The box will become editable. Select all and copy.
8. Paste into a text document and send this to us.

send-html-zerosend-html

send-html-2

send-html-3

send-html-4

 

send-html-5

send-html-6

Bojan Ulemek

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