Queue Calls

Some phone systems send queue related events.

If a user is assigned to a queue and receives a call on that queue, they will see the queue name displayed on the Floating UI.

screencapture (48)

When a call comes in on the queue and another person answers, the Floating UI will display a message indicating the call has been answered and the Floating UI will disappear.

screencapture (49)

Comments are closed.

Do you need some help?

Submit a Request

Tenfold is trusted by the companies you rely on everyday

Schedule a Live Demo