In most cases, you will want to configure your Polycom through the webadmin portal.

If your phone service provider uses auto-provisioning & their configuration overrides these settings, you can either disable auto-provisioning or you can ask them to update your phones sip.cfg file with the settings below.

Before sending this data, determine your organization ID and replace <ORGID> in the first line with this string.

apps.telNotification.URL=http://events.callinize.com/receivexml/<ORGID>/polycom
apps.telNotification.incomingEvent=1
apps.telNotification.outgoingEvent=1
apps.telNotification.offhookEvent=1
apps.telNotification.onhookEvent=1
apps.push.messageType=3
apps.push.serverRootURL=/push (if VVX otherwise blank) 
apps.push.username=callinize 
apps.push.password=FarlYQP4T5ILNapFuDQuAZki2

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