To connect Nextiva with your CRM, you will need Group Admin Credentials.

1. Call Nextiva at (866) 456-0842

2. Provide Nextiva:
– First & Last Name
– The account owner or listed as an authorized user on the account
– Verification of the account owner or authorized user’s 4-digit security PIN.

3. Ask Nextiva for:
Group Admin ID: (Example)
Password: (Randomly Generated)
Domain: (Example)
Group ID: (Example) 197506G
EnterpriseID: (Example) 197506

4. Login to with your Group Admin ID and password to reset your password.

5. Enter these credentials in the Callinize Dashboard (see the image below)
– Username: This is your Group Admin ID
– Password: Use the new password you just created
– Host: use
– Group ID
– Enterprise ID
– User profile: This is your regular Nextiva username (without


If you have any questions, call us at 415.599.1170 or email!

Nextiva general support and sales lines:

– Nextiva Support (800) 285-7995
– Nextiva Sales (800) 799-0600

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