Leaderboard is located on Analytics page.
Unleash the power of gamification! Tap into the natural competitive nature of your team to quickly display the users who are leading the pack in the quality of their call connections.
It shows the leaders in company or particular team who have:
1. Most call notes within a given time range
2. Longest amount of time spent on the line
3. Most quality connects (quality connection threshold is set in your Company Settings)
4. Most inbound calls within a given time range
Still have questions about the Analytics Leaderboard? Feel free to reach out to our support team. We are happy to help!