If you have a supported phone system, we can track the phone # your leads are calling!
How does it work?
Your phone system sends us an event indicating you are receiving an inbound call which contains a number that maps to a campaign you are running. We then log this number to a custom field on an object in your CRM. Options include
– Call Activity (Task) record
– Lead record
– Contact record
– Account record
– Custom Objects (premium plans)
To configure your CRM for Inbound Number tracking, select your CRM below
What does it look like?
The following is a sample call record in Salesforce shows how we can store an inbound number to a custom field. From here, you can build out reports that take advantage of this tracking ID.
Supported phone systems
– Cisco UCM
– Digium / Switchvox
– any system based on Broadsoft or Asterisk
– most on-premise PBXs