This article explains how to use the tenfold softphone with Jive.

Step 1: Obtain SIP Credentials

Call Jive Customer Care or send them an email requesting your SIP credentials for your extension.

Step 2: Configure Tenfold Softphone

The following screenshots shows how to configure the softphone from the credentials provided.



Screen shot 2015-01-30 at 7.24.13 PM

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Change the DTMF Method to SIP INFO

Then, just press next and finish.

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