1. Login to Nextiva as an admin user: http://cp1.nextiva.com
2. Click on “Users”.
3. Leave the search field empty unless you know the user you are looking for.
4. Select “Search”.
5. Click Edit next to the user.
6. Click on “Call Control” on the left-hand side.
7. Select “Shared Call Appearance” on the bottom right
8. Click the first check-box “Alert all Appearances for click-to-dial calls”

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