Oracle Please follow these steps to connect to Oracle CRM: 1. Navigate to the Dashboard CRM page 2. Select Oracle in Read More Salesforce Integration Guide Salesforce Integration Guide Updated: 12/26/2019 Overview: This article provides a quick walkthrough for connecting your Salesforce instance to your Tenfold Dashboard. Read More SugarCRM Advanced Options SugarCRM supports the following advanced options. These can be found in your Tenfold Admin Dashboard. The phone fields listed below are Read More Installing the Microsoft Dynamics Embedded UI (CIF) Installing the Microsoft Dynamics Embedded UI (CIF) Updated: 08/15/2019 Overview: This article provides a walkthrough for installing Tenfold’s Embedded UI for Read More How to source CRM ID for a SugarCRM user & match in Tenfold dashboard How to source CRM ID for a Sugar CRM user & match in Tenfold Dashboard. Updated: 09/21/2019 Overview: This article Read More Zendesk Integration Guide Updated: 10/14/2019 Overview: This article describes how to integrate Zendesk with Tenfold Requirements: Your organization’s Zendesk Host URL and a Read More Microsoft Dynamics Integration Guide Updated: Jan 6, 2020 Overview: This article describes how to integrate Microsoft Dynamics with Tenfold Connecting Microsoft Dynamics to Tenfold There Read More Whitelist Hosts and IP Addresses Whitelist IP Addresses for Tenfold Cloud Connect Server Updated: 3/18/2019 Overview: This article provides a list of IP Addresses to whitelist Read More NetSuite RESTlet Setup NetSuite RESTlet Setup Updated: 9/17/2019 Overview: This article provides a quick walkthrough of the installation and setup of the NetSuite Restlet. This Read More Setting Case Preferences with Zendesk Integration Overview This article will help to explain setting up case preferences within the Tenfold Floating UI with a Zendesk integration. Read More Synchronize Salesforce Fields Synchronize Salesforce Fields Updated: 11/6/2017 Overview: This article provides a quick explanation of how to synchronize Salesforce fields with Tenfold. Synchronizing Read More How Does It Work in Sugar? Click on a phone # to start a call! Use the Call Floating UI to Review Lead/Contact Details. Click on Read More How to Connect SugarCRM How to Connect SugarCRM Updated: 9/17/2017 Overview: This article provides a quick overview of how to connect your SugarCRM with Tenfold. Read More SugarCRM Connector SugarCRM Connector Updated: 10/25/2017 Overview: In cases where an instance of SugarCRM has a very high record count on the Accounts, Contacts, Read More Custom CRM Module Integration Custom CRM Module Integration Update: 7/1/2016 Overview: Some CRMs allow the creation of custom modules to help businesses track data that does not Read More Salesforce Call Logging with Tenfold What calls are logged? Tenfold logs all calls automatically in Salesforce under the following conditions – call matches a single Read More
Oracle Please follow these steps to connect to Oracle CRM: 1. Navigate to the Dashboard CRM page 2. Select Oracle in Read More
Salesforce Integration Guide Salesforce Integration Guide Updated: 12/26/2019 Overview: This article provides a quick walkthrough for connecting your Salesforce instance to your Tenfold Dashboard. Read More
SugarCRM Advanced Options SugarCRM supports the following advanced options. These can be found in your Tenfold Admin Dashboard. The phone fields listed below are Read More
Installing the Microsoft Dynamics Embedded UI (CIF) Installing the Microsoft Dynamics Embedded UI (CIF) Updated: 08/15/2019 Overview: This article provides a walkthrough for installing Tenfold’s Embedded UI for Read More
How to source CRM ID for a SugarCRM user & match in Tenfold dashboard How to source CRM ID for a Sugar CRM user & match in Tenfold Dashboard. Updated: 09/21/2019 Overview: This article Read More
Zendesk Integration Guide Updated: 10/14/2019 Overview: This article describes how to integrate Zendesk with Tenfold Requirements: Your organization’s Zendesk Host URL and a Read More
Microsoft Dynamics Integration Guide Updated: Jan 6, 2020 Overview: This article describes how to integrate Microsoft Dynamics with Tenfold Connecting Microsoft Dynamics to Tenfold There Read More
Whitelist Hosts and IP Addresses Whitelist IP Addresses for Tenfold Cloud Connect Server Updated: 3/18/2019 Overview: This article provides a list of IP Addresses to whitelist Read More
NetSuite RESTlet Setup NetSuite RESTlet Setup Updated: 9/17/2019 Overview: This article provides a quick walkthrough of the installation and setup of the NetSuite Restlet. This Read More
Setting Case Preferences with Zendesk Integration Overview This article will help to explain setting up case preferences within the Tenfold Floating UI with a Zendesk integration. Read More
Synchronize Salesforce Fields Synchronize Salesforce Fields Updated: 11/6/2017 Overview: This article provides a quick explanation of how to synchronize Salesforce fields with Tenfold. Synchronizing Read More
How Does It Work in Sugar? Click on a phone # to start a call! Use the Call Floating UI to Review Lead/Contact Details. Click on Read More
How to Connect SugarCRM How to Connect SugarCRM Updated: 9/17/2017 Overview: This article provides a quick overview of how to connect your SugarCRM with Tenfold. Read More
SugarCRM Connector SugarCRM Connector Updated: 10/25/2017 Overview: In cases where an instance of SugarCRM has a very high record count on the Accounts, Contacts, Read More
Custom CRM Module Integration Custom CRM Module Integration Update: 7/1/2016 Overview: Some CRMs allow the creation of custom modules to help businesses track data that does not Read More
Salesforce Call Logging with Tenfold What calls are logged? Tenfold logs all calls automatically in Salesforce under the following conditions – call matches a single Read More