Please follow these steps to connect to Zendesk:
1. Navigate to the Dashboard CRM page
2. Select Zendesk from the dropdown menu
3. Enter your Zendesk username (user should be admin or at least have access to all records you want Tenfold to search), password and hostname (in format https://example_organization.zendesk.com)
4. Click the “Save” button
- Log into Zendesk
- On the left-hand side of the Zendesk portal, click on API.
- Enable Password Access and Token Access on the Settings tab