Please follow these steps to connect to SugarCRM:
1. Navigate to the CRM page in Tenfold Dashboard:
2. Enter your username, password, sugar root URL and Sugar version.
3. Click Save button.

Or you can watch this video:


1) If your Sugar instance is hosted locally behind a firewall (the IP address is 192.XXX.XXX.XXX or 10.XXX.XXX.XXX), find us on chat or send us an email for the firewall requirements – at

2) Make sure your CRM is set to SugarCRM on the Tenfold ‘Company Settings’ tab.

3) Open the Tenfold CRM settings tab.

4) Enter your SugarCRM url and admin Login.

Bojan Ulemek

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