Supported Versions

  1. – Asterisk 1.6-1.8
    – Asterisk 11
    – Asterisk 12 and later is not supported.

Quick Instructions (scroll down for detailed instructions)

Check the setup wizard and dashboard for the most up-to-date instructions.
1. Determine the external IP address or hostname for your Asterisk server.
2. Make sure port 5038 on this server is accessible from the addresses listed below.
3. Copy the permit lines listed on your phone settings page into the manager.conf file on your Asterisk server.


Asterisk + Callinize Integration Details

Callinize gathers Asterisk phone events through the Asterisk Management Interface (AMI). This integration requires that you allow Callinize to access and authenticate through this interface.


The standard AMI port is 5038, though yours may vary.

If your server is behind a firewall, you will need to open this port to the following addresses:,, &


To receive event notifications, Callinize needs to authenticate with Asterisk through the AMI port. After providing access as described above, make sure to allow for this login.

Screenshots below are for PBXinaFlash. Each Asterisk distro varies slightly where the Config Edit Menu option is, but the process is essentially the same. When in doubt, Google “Asterisk Management Interface” + your distro name.




Your permit lines should look like the below where you replace xxxxxxxxxxxxxxxxxxxxx with your organization ID.

(What is an organization ID?)
read=all write=originate,system,call

1. You can set your secret to anything that you would like. Be sure to specify this both in the permit lines added to your Asterisk manager.conf file as well as in the Callinize Admin Phone System Config Tab.
2. It is preferable that you use Queues rather than Ring Groups in Asterisk.
3. What if you use a multi-tenant Asterisk server? (read this article)

Do you need some help? Submit a Request