Cloud Connect enables on-site Enterprise PBXs to communicate with our cloud service. The connector consists of 2 light-weight windows services and a configuration utility.

Hardware
– Processor: 32-bit: 1.8 Ghz min. 64-bit: Any Intel Xeon, Pentium IV, AMD Athlon 6, and Opteron are suitable.
– 6 GB Memory
– 10 GB free hard drive space
– Network adapter connected to a TCP/IP network (must be on same LAN as PBX or have a working route to the PBX)
– SVGA display, keyboard and mouse (or access to the display via remote desktop)
– Virtual Environments are supported
– Must have access to the internet

Requests from this server to Tenfold must have a static facing public IP address  ( this is not used for inbound routing, only for identification of arriving packets on our end ). Most likely, this will be your WAN IP.

Software
-OS: Windows Server: 2008 R2, 2012 -or- Windows, 7, 8, 10
– Virtual environments are supported e.g. VMware or Hyper- V
– .net 3.5

Network
– Must have the ability to access the internet
– Static externally facing IP address ( this is not used for inbound routing, only for identification of arriving packets on our end ). Most likely, this will be your WAN IP.

Firewall Ports Required

Inbound: TCP: 3025, 3026, 80, 443

Note: Inbound TCP traffic on ports 3025 and 3026 are specifically used for proactive support. Inbound on these ports allows Tenfold to perform a health check on the connection.

Outbound: TCP: 3025, 3026, 80, 443

Whitelist List

Tenfold IP’s

https://www.tenfold.com/support-center/whitelist-ip-addresses/

Third party services used by tenfold

registry.npmjs.org    *.pubnub.com

 

 

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