The CallinizeBridge windows service forwards events from the GoConnect application to the Callinize Cloud service for processing.

Finding and Restarting the CallinizeBridge Service

You can find the service by searching Windows for “Windows Services” and scrolling down in the Windows services pane to find the one called “CallinizeBridge”. Once highlighted, there should be options to Stop, Start and Restart the service.

callinizebridge-service-tenfold

Troubleshooting

It is a good idea to restart this service when troubleshooting missing events.

The service is included as part of the Cloud bundle provided here or you can download just the bridge service itself here.

Once installed, you can use

> telnet 127.0.0.1 21055

to see what call events this bridge will be forwarding to the cloud service.

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