Custom Outgoing Caller ID
Overview: This article provides a quick walkthrough for using Custom Outgoing Caller ID. <More explicit detail, configuration, and use cases coming to this page within the Month. Reach out to Tenfold firstname.lastname@example.org for more information in the interim.>
What it does: With this feature we alter the caller ID that appears on an outbound call from the agent using Tenfold. The ID is customized to whatever the agent sets it up to be.