400invalid_grant error

400invalid_grant – authentication failure

If you are trying to connect Salesforce with Tenfold and come across the error above, you should check your Salesforce IP restrictions. The Tenfold production IP is 54.235.107.161

I want to install your product in sandbox edition of SalesForce but I am getting the message: 400invalid_grant – authentication failure

https://developer.salesforce.com/forums/?id=906F000000099liIAA#!/feedtype=SINGLE_QUESTION_SEARCH_RESULT&id=906F000000099liIAA

Every case where I have seen the 400 error is when an organization wants to restrict which IP addresses have access to their account, for example, if a company does not want employees logging in from home. Recently I read a forum post where someone reported Salesforce was placing these IP restrictions as a default. Do you have any information on whether you have such restrictions in place?

Setup -> Administer -> Manage Apps -> Connected Apps

https://help.salesforce.com/HTViewHelpDoc?id=login_ip_ranges.htm&language=en_US

https://help.salesforce.com/apex/HTViewHelpDoc?id=admin_loginrestrict.htm

https://help.salesforce.com/HTViewHelpDoc?id=security_networkaccess.htm&language=en_US

Bojan Ulemek

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