Chat with us, powered by LiveChat

Sales Forecasting

What is Relationship Intelligence Data?

What is Relationship Intelligence Data?

Whereas business intelligence data focuses on elements that are company-centric, relationship intelligence data (RID)—a subset of customer intelligence—puts importance on the relationship between the company and its customers. Instead of tracking performance metrics such as lead response time or average call handling time, RID includes statistics that are unique only to the customer: number of … Continued

Read This article

See How Tenfold Can Help Your Business to Have Better Customers Conversations

Click here to schedule a Live Demo