Search for & Display social profiles for matched record
TENFOLD PLANS & PRICING
Easy no-match resolution by search & relate or create
Easy multi-match resolution with select match list in UI
Easy follow up task creation with scheduling module in UI
Click-to-Create new records to streamline workflow
Easily capture call notes in your CRM from Tenfold UI
Call Analytics Dashboard
Everything in Standard and...
Call Dispositions from UI
Notify team-mates in notes using @mention syntax
Automate next steps with Natural Language Processing
Support for advanced agent features in Tenfold UI**
**limited to supported systems only ; contact sales or support to verify your system(s)
Initiate Custom Workflows in Tenfold UI or on call events**
...And much more
3rd-Party Data Integration**
Screen-Pops on IVR data**
Outbound SMS from UI
Tenfold is the Trusted Integration Partner for the World's Most Respected CRM & Communications Providers
TRUSTED BY MORE THAN 800 CUSTOMERS GLOBALLY
Staples automated manual data capture with Tenfold saving more than 20 hours per month per rep and delivering consistent, reliable customer engagement data to their leadership team.
LogMeIn came to Tenfold to increase sales productivity. With Tenfold they saw an increase of 37% in outbound call volume and the data they need to coach their reps.
Wayfair has a large inside sales operation with growth heavily tied to outbound productivity. With Tenfold they increased connection rates by 30% and fueled significant growth in their B2B business.
T-Mobile had 7 external contact centers handling inbound telesales calls. Tenfold gives them a 360 degree view and helped increase conversion rates by 70% on inbound calls.
TransAmerica upgraded their CRM experience but saw user adoption challenges based on the change in workflow. Tenfold simplified sales & service workflows driving adoption and improving CX.
Sixt lacked visibility into their international telesales efforts to effectively manage growth. Tenfold provided instant visibility across their global business footprint and multiple telephony solutions.
Accelerate your digital transformation today
Reach out to Tenfold below to set up a demo or learn more about integrating your customer conversations with your CRM today to empower your sales & service teams with the information and insights they need to take your customer engagement to the next level.