Take Full Control of Your Business Phone System
In order to reach a 93% chance of converting a lead, it takes an agent about 6 attempts; meanwhile, 10 to 15 are the number of 2-minute calls one has to make within the span of an hour; and, on an average, a sales agent needs to keep in touch with a clientele consisting of … Continued Read This article
Do Start Ups Need a CRM and Phone System for Sales?
If anything, this seems like a needless question – especially for start-ups. A CRM and phone system is an advantage. If you’re a start-up, it is what you want on your side. Just consider these numbers. According to Nucleus Research, when you invest a dollar in CRM, you get an average of $8.71 back. Plus, … Continued Read This article
How Cisco IP Phones Can Power Your Contact Center
There was a time when the mention of a call center would conjure images of noisy rooms with employees wearing bulky headphones, struggling to communicate with angry customers. The switch to Internet Protocol (IP) telephones, however, has not only enabled companies to automate mundane, repetitive processes, it has also transformed contact centers by freeing up … Continued Read This article
Optimize Your Sales Team’s Productivity with These 10 Cisco IP Phones
Your company’s growth and prosperity hinge on your ability to optimize efficiency and productivity among your sales staff. Notably, the IP phone model you select for your team members may become the most valuable tool in your sales arsenal. Below is a look at the key factors to consider before making a choice and 10 … Continued Read This article
Cisco VoIP Phone Systems Let Small Businesses Grow their Communications
As landlines become a thing of the past, voice over internet protocol (VoIP) services are rapidly replacing traditional phones as the go-to communication method between businesses, their clients, and their customers. Globally, VoIP is expected to grow 28% between 2016-2020; by the end of 2017 alone, there will be one billion VoIP users around the globe. … Continued Read This article
Choose Cisco IP Phone Systems for scalable business growth
Business growth depends on the ability to scale—personnel, processes, and technology. Too often, companies neglect the final component; upgrading phone systems takes a backseat to finding more employees to complete a ballooning client workload. But what good is an expanded team if members can’t collaborate efficiently? How can employees execute processes that in-office technology limits? Cisco … Continued Read This article
Sales and Marketing Efficiency: CRMs That Work Successfully With Cisco Phone System
Comprehensive private branch exchange (PBX) and voice over internet protocol (VoIP) phone systems have become crucial elements for twenty-first-century sales, marketing, and service teams, as they offer unified communications across departments, on-site or cloud-based options, and access to integrated computing features. PBX phone systems offer automation and uninterrupted power supply, while VoIP includes these elements plus a … Continued Read This article
Top 10 Phone Systems That Work Best With Salesforce
Computer telephony integration (CTI) has transformed communications. This powerful technology — which enables computers to interact with telephone systems — lets companies engage with their customers, improve collaboration and automate call handling tasks. There is an abundance of CTI technologies out there. One of these is Salesforce, which offers a fully integrated, cloud-based telephony solution … Continued Read This article
Top 10 Most Used Phone Systems in Call Centers
Call centers are more than their agents and managers. Learn the technologies and service providers that make (or break) contact centers and support departments. Read This article
How to integrate your Phone System with SugarCRM through CTI
Computer Telephony Integration, or CTI, requires thoughtful implementation. Large-scale technical integrations can challenge organizations to collaborate across business units, share data, and adopt standardization practices that require unlearning old habits. The ever-expanding list of add-ons and integrations makes the system-to-system communication required to execute CTI for a phone system easier with each passing year. As … Continued Read This article
CTI for Connectwise: How does it work on your Phone System?
SMEs and large enterprises have found that IP (internet protocol) phone systems are cheaper, easier to use, streamlined, and scalable. In other words, they give users more features and better quality while reducing the costs of traditional phone systems. IP phones allow users to be mobile: users have location flexible as well as access to … Continued Read This article
How to Best Use Your CRM to Improve Phone Sales?
CRM phone integration is a power tool when you want to increase phone sales and improve the efficiency and effectiveness of your sales team. Here are ways to use CRM to your advantage. Read This article