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Cisco VoIP Phone Systems Let Small Businesses Grow their Communications

Cisco VoIP Phone Systems Let Small Businesses Grow their Communications

As landlines become a thing of the past, voice over internet protocol (VoIP) services are rapidly replacing traditional phones as the go-to communication method between businesses, their clients, and their customers. Globally, VoIP is expected to grow 28% between 2016-2020; by the end of 2017 alone, there will be one billion VoIP users around the globe. … Continued

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Choose Cisco IP Phone Systems for scalable business growth

Choose Cisco IP Phone Systems for scalable business growth

Business growth depends on the ability to scale—personnel, processes, and technology. Too often, companies neglect the final component; upgrading phone systems takes a backseat to finding more employees to complete a ballooning client workload. But what good is an expanded team if members can’t collaborate efficiently? How can employees execute processes that in-office technology limits? Cisco … Continued

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Sales and Marketing Efficiency: CRMs That Work Successfully With Cisco Phone System

Sales and Marketing Efficiency: CRMs That Work Successfully With Cisco Phone System

Comprehensive private branch exchange (PBX) and voice over internet protocol (VoIP) phone systems have become crucial elements for twenty-first-century sales, marketing, and service teams, as they offer unified communications across departments, on-site or cloud-based options, and access to integrated computing features. PBX phone systems offer automation and uninterrupted power supply, while VoIP includes these elements plus a … Continued

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Top 10 Phone Systems That Work Best With Salesforce

Top 10 Phone Systems That Work Best With Salesforce

Computer telephony integration (CTI) has transformed communications. This powerful technology — which enables computers to interact with telephone systems — lets companies engage with their customers, improve collaboration and automate call handling tasks. There is an abundance of CTI technologies out there. One of these, is Salesforce, which offers a fully integrated, cloud based telephony … Continued

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How to integrate your Phone System with SugarCRM through CTI

How to integrate your Phone System with SugarCRM through CTI

Computer Telephony Integration, or CTI, requires thoughtful implementation. Large-scale technical integrations can challenge organizations to collaborate across business units, share data, and adopt standardization practices that require unlearning old habits. The ever-expanding list of add-ons and integrations makes the system-to-system communication required to execute CTI for a phone system easier with each passing year. As … Continued

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