Learn why the world's leading brands partner with Tenfold to power more than 1.5B interactions every year
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Staples automated manual data capture with Tenfold saving more than 20 hours per month per rep and delivering consistent, reliable customer engagement data to their leadership team.
Wayfair has a large inside sales operation with growth heavily tied to outbound productivity. With Tenfold they increased connection rates by 30% and fueled significant growth in their B2B business.
LogMeIn came to Tenfold to increase sales productivity. With Tenfold they saw an increase of 37% in outbound call volume and the data they need to coach their reps.
T-Mobile had 7 external contact centers handling inbound telesales calls. Tenfold gives them a 360 degree view and helped increase conversion rates by 70% on inbound calls.
TransAmerica upgraded their CRM experience but saw user adoption challenges based on the change in workflow. Tenfold simplified sales & service workflows driving adoption and improving CX.
Sixt lacked visibility into their international telesales efforts to effectively manage growth. Tenfold provided instant visibility across their global business footprint and multiple telephony solutions.
Western Union had a complex telephony environment and needed to quickly adhere to MIFID-II regulations on how they captured interactions. Tenfold deployed in 30 days to help meet compliance.
HID Global was looking for consolidated reporting across 3 regions with different telephony solutions. They wanted the CRM to act as their single source of truth for all data surrounding customer calls.
Cargill's legacy investments in IT infrastructure were holding up digital transformation efforts.Tenfold accelerated their transformation over legacy IT & provided the needed data to operationalize AI in Service.
Prudential had made a significant investment in their CRM but was struggling to see strong user adoption. Tenfold deployed a window into CRM alongside Outlook that increased user adoption 6x.
Trend Micro had multiple global telephony solutions with a shared need to integrate the user experience seamlessly in their CRM. Tenfold provides a single experience across 3 platforms to achieve this.
Pandora leveraged Tenfold alongside a large CRM deployment to modernize their customer engagement center and ensure they can 'charm' employees on every call.
TRUSTED BY MORE THAN 800 CUSTOMERS GLOBALLY
How Customers Measure Value
Improve Customer Experience
Better Customer Data
Sales and Service teams using Tenfold see a productivity lift of 15-20% or more, while also improving the quality of their customer conversations.
Give your team a 360 degree view of your customers at the point of interaction to deliver exceptional customer experiences every time!
Tenfold clients have seen up to a 7x increase in customer call datacaptured in their CRM providing better insights and helping operationalize AI
"We have used Tenfold for a number of years in several different locations with different phone systems in each and we have managed to find a solution that not just works but a vendor that we now consider a partner."
– Kevin Flynn, Global Telecom Lead @ Trend Micro
Accelerate your digital transformation today
Reach out to Tenfold below to set up a demo or learn more about integrating your customer conversations with your CRM today to empower your sales & service teams with the information and insights they need to take your customer engagement to the next level.