Tenfold IT Blog

  • The Tenfold IT Blog is a source for in-depth, highly researched, and original work about technological advancements, security developments, and a host of other topics. Our articles are contributed from employees who are directly involved in leading Tenfold's IT department; who understand what's important to highlight vs. what's background noise; and who have years of experience building their expertise.
6 Ways Your CRM and Phone Integration Saves You Money

6 Ways Your CRM and Phone Integration Saves You Money

Mobile technology is blurring the traditional lines between telecommunication, personal computing, entertainment and business management systems. With so many uses combined into multiple technological platforms (phone, tablet, PC, cloud) CRM and phone integration gives your business several advantages over using separate technological platforms. The following six attributes of an integrated phone and CRM system will save your … Continued

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Shouldn’t Your CRM Automatically Log Calls?

Shouldn’t Your CRM Automatically Log Calls?

Customer relationship management is an extremely challenging problem for businesses.  Sales professionals depend on sophisticated Customer Relationship Management systems (CRMs) to automate their sales and marketing processes, track all aspects of digital customer interactions, and provide critical data and analytics that drive business decisions at all levels. These advances create more efficient and effective customer … Continued

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