Tenfold IT Blog

  • The Tenfold IT Blog is a source for in-depth, highly researched, and original work about technological advancements, security developments, and a host of other topics. Our articles are contributed from employees who are directly involved in leading Tenfold's IT department; who understand what's important to highlight vs. what's background noise; and who have years of experience building their expertise.
Should You Change Your Existing Inflexible and Expensive System of Record?

Should You Change Your Existing Inflexible and Expensive System of Record?

Is it really possible for data management to be reasonably priced and technically reliable at the same time? Yes. With the existing software market thriving in a highly competitive environment, it is not a remote possibility to land one that will accommodate both your budget and management needs.  Online solutions are readily available to support … Continued

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Cisco VoIP Phone Systems Let Small Businesses Grow their Communications

Cisco VoIP Phone Systems Let Small Businesses Grow their Communications

As landlines become a thing of the past, voice over internet protocol (VoIP) services are rapidly replacing traditional phones as the go-to communication method between businesses, their clients, and their customers. Globally, VoIP is expected to grow 28% between 2016-2020; by the end of 2017 alone, there will be one billion VoIP users around the globe. … Continued

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Why Infrastructure as a Service (IaaS) Works for Enterprise-Level Companies

Why Infrastructure as a Service (IaaS) Works for Enterprise-Level Companies

While the cloud now dominates all aspects of computing end use—from providing personal email to managing enterprise-level company CRM software—the industry is seeing more and more of the larger companies turn to infrastructure as a service (IaaS) for servers, data storage, hardware management, and bandwidth. IaaS, where businesses make use of pay-as-you-go cloud infrastructure from a … Continued

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Managed Service Providers: How Do They Benefit Businesses?

Managed Service Providers: How Do They Benefit Businesses?

A managed service provider (MSP) is an organization that manages a company’s IT infrastructure and user systems from a remote location. An MSP is a network administrator, security consultant and disaster recovery expert rolled into one. These professionals handle information services, business-to-business integration, supply chain management, and all the tasks clients don’t want to carry … Continued

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Six Reasons Why You Should Integrate Cisco CTI with CRM

Six Reasons Why You Should Integrate Cisco CTI with CRM

Cisco’s Computer Telephony Integration (CTI) is a powerful connectivity tool for companies. With intuitive features such as an automatic call distributor and a call manager, it helps reduce overhead costs and improve contact center efficiency. To harness the full potential of this technology, companies can connect Cisco CTI with their CRMs and give customer support executives … Continued

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