Zendesk
ShoreTel Shoregear
Enabling The Customer Engagement Hub Through Nextgen CTI
Integrate ShoreTel Shoregear and Zendesk Now
Connect your Zendesk and ShoreTel Shoregear using Tenfold to automatically track and log every call instantly
Start Selling With Tenfold Today
About ShoreTel Shoregear
ShoreTel is one of the largest providers of cloud, premises-based and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications offerings lead the industry...
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About Zendesk
Zendesk builds software for better customer relationships. Zendesk products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above...
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About Tenfold
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Zendesk, allowing them to work together, and streamline the customer experience.
Read moreTenfold automatically captures every interaction and natively integrates with all communication platforms including Zendesk
360-Degree View
Tenfold provides immediate transparency across all departments, specific to the current
customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Zendesk integration
Adherence
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

Actions from your calls to Zendesk




















ShoreTel Shoregear Compatibility
ShoreTel ShoreGear and On Premise models are supported.