Integrate Samsung and Zendesk Now

Connect your Zendesk and Samsung using Tenfold to automatically track and log every call instantly

Samsung + Zendesk

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About Samsung

Specialising in IP business phone systems Samsung has created the OfficeServ converged communication systems,integrating the latest developments in Voice Over Internet Protocol (VOIP) technology with the intelligence and... Read more

About Zendesk

Zendesk builds software for better customer relationships. Zendesk products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above... Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Zendesk, allowing them to work together, and streamline the customer experience. Read more

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

Hear from our Customers

Samsung Compatibility

Works with Samsung OfficeServ PBX and SCME.

OfficeServ PBX Requirements

  • A  3rd Party OpenTsp license installed prior to being able to install Tenfold.

SCME PBX Requirements

  • A CSTA Connection is required

Zendesk Compatibility

We work with all versions
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