Connect your Zendesk and LG using Tenfold to automatically track and
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LG PBX creates innovative business communications product is designed for small office/small business customers and powers pure IP communications. Their SBG-1000 virtual PBX system includes features such as auto attendant... Read more
Zendesk builds software for better customer relationships. Zendesk products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in Zendesk,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including Zendesk
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and Zendeskintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Korean-based multinational LG Electronics has more than fifty years of producing a diverse array of electronics for international markets. While the company has produced multi-media and home appliances for half a century, it first entered into the cellular phone market in 2002 with the LG B1200. Since the release of smartphones worldwide, LG has consistently produced popular Android phones that compete in the international market with other top phones with the same operating system.
Released in October 2016, the new attributes of the LG V20 are ultimately focused on creating better video and audio technology. The LG V20 emphasizes a smoother, less shaky video experience by using frame analysis and rendering to smooth the image. The camera also has an internal quick video edit and live video for different kinds of in-camera video presentation. With audio, the LG V20 has three mics to create a cleaner audio with fewer gaps and glitches. The LG V20 also offers a more dynamic dual camera with a 120-degree wide-angle lens.
The LG G6, announced in February 2017, is the newest model in the LG G series and looks to compete with the Samsung Galaxy 8. The G6 sports a simple style with a larger display and high-performance processor. Also, the phone boasts dual 13 MP cameras with a standard 71mm lens and a 125mm wide-angle lens for more sophisticated photos is a variety of lighting situations.
LG phones have won many 2017 awards for innovation and design. The LG V20 won multiple innovation awards, including a 2017 CES award and a 2017 Red Dot “best of the best” award. Alternately, the LG G6 won multiple awards at the Mobile World Congress in 2017, including top tech and “best in show.” In its review of the LG G6, Cnet.com calls the phone beautiful and technically competent, noting that “the polished G6 has a streamlined aesthetic and a smooth unibody design” and smaller, faster and quicker processor.”
Zendesk is a customer service software company that aims to build better customer relationships.
Founded in 2007, Zendesk was the brainchild of Mikkel Svane, Alexander Aghassipour, and Morten Primdahl – all former employees in the customer service industry. They created Zendesk as a straightforward and intuitive solution to customer tracking and incident reporting problems that they used to encounter in their day jobs.
The trio received $500,000 in seed funding from angel investor Christoph Janz in 2008. It was followed the next year by a $6 million series B funding from Charles River Ventures and Benchmark Capital. From Copenhagen, Denmark, the Zendesk headquarters moved to San Francisco, California.
Zendesk debuted on the New York Stock Exchange in 2014 with the ticker symbol ZEN and an IPO price of $9 per share. The company now has over 1,600 employees and serves 87,000 customers in over 150 countries. It has offices in London, Madison, Manila, Copenhagen, Dublin, Tokyo, Montpellier, Berlin, Melbourne, Singapore, and Sao Paulo.
Zendesk offers a suite of products that work together to help improve customer relationships. One of the most popular is Zendesk Support – a simple system that tracks, prioritizes, and solves customer support tickets. It is backed by experts (called the Advocate Team) that provide worldwide support through a variety of channels. It also has a Success Team that can work as an extension of the user’s own team, helping them create strategies and set goals to optimize the customer service experience.
Another well-loved product is the Zendesk Help Center, which delivers seamless self-service experiences to reduce support requests. It features a fully customizable Help Center, a knowledge base, an online community, and a self-service portal.
Users can also make themselves available across multiple channels through Zendesk Chat, Zendesk Talk, and Zendesk Message.
As one of the most popular CRM platforms on the market, Zendesk has been the recipient of numerous awards and recognitions.
In 2011, Zendesk won Best Relationship Management Solution at the SIIA CODiE Awards, the industry’s only peer-reviewed awards program. It also won in the Most Innovative Use of Big Data in the Cloud category of the 2014-2015 UK Cloud Awards Program.
FastCompany also ranked Zendesk fifth on its list of the Most Innovative Companies in Enterprise Software last 2016.
Zendesk founder Mikkel Svane has received accolades as well, including his inclusion in the Inc. Founders List in 2016 and Inc. Magazine’s Top 40 CEOs to Watch in 2015.
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