Zendesk
Genesys PureEngage
Enabling The Customer Engagement Hub Through Nextgen CTI
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Create Tasks in Zendesk from Genesys PureEngage
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Create Call in Zendesk from Genesys PureEngage
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Call Recording in Zendesk from Genesys PureEngage
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Click to Dial in Zendesk from Genesys PureEngage