Enabling The Customer Engagement Hub Through Nextgen CTI

Integrate Asterisk and Zendesk Now

Connect your Zendesk and Asterisk using Tenfold to automatically track and log every call instantly

Asterisk + Zendesk

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About Asterisk

Asterisk is a communications engine that transforms commodity computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and primary sponsor of the Asterisk project....
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About Zendesk

Zendesk builds software for better customer relationships. Zendesk products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above...
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About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Zendesk, allowing them to work together, and streamline the customer experience.

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100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all communication platforms including Zendesk

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current customer state

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Zendeskintegration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements

Capture 100% of your customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

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Asterisk Compatibility

Supported Versions

 

Asterisk 1.6 – 1.8

Asterisk 11

Asterisk 12

Asterisk 13

Zendesk Compatibility

We work with all versions

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