Zayo is one of the leading global providers of Communications Infrastructure services, including fiber and bandwidth connectivity, colocation and cloud services to the world’s leading businesses. Zayo provides lit and...
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Zayo
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Zayointegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
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Zayo Group is a publicly traded company headquartered in Boulder, Colorado, with European headquarters in London. Zayo was founded in 2007 by Dan Caruso and John Scarano. Andrew Crouch has been appointed Chief Operating Officer, taking up this position on 27 April 2017. He will report to chairman and CEO Dan Caruso. John Scarano left the company in 2010.
Acquisitions since its inception include a host of brands: Memphis Networx, VoicePipe, Onvoy, PPL Telcom, Indiana Fiber Works, Columbia Fiber Solution, the assets of Adesta Communications, two sets of fibre assets from Citynet, two sets of fibre assets from Northwest Telephone, CenturyTel Regional Markets, FiberNet Telcom Group, AGL Networks, American Fiber Systems, Dolphini’s Cummins Station data center and colocation services, MarquisNet data center business in Las Vegas 360networks, AboveNet, FiberGate, Arialink, US Carrier Telecom, First Telecom Services, Litecast/Balticore, Core NAP, Access Communications FiberLink, Corelink Data Centers, CoreXchange, Neo Telecoms, Geo Networks, Latisys, IdeaTek Systems, Viatel. TX data center from Stream Data Centers, Clearview International, and Allstream.
In 2016, Zayo Group Holdings said it would buy smaller rival Electric Lightwave for $1.42 billion in cash to expand its fiber network on the U.S. West Coast. Zayo Group Holdings, Inc. provides communications infrastructure services, including fiber and bandwidth connectivity, colocation and cloud infrastructure to global brands. The sectors that they are active in include wireless and wireline carriers, media and content companies and finance, healthcare and other large enterprises.
Zayo’s 126,000 route miles network in North America and Europe includes extensive connectivity to thousands of buildings and data centers. In addition to high capacity dark fiber, wavelength, Ethernet and other connectivity solutions, Zayo offers colocation and cloud infrastructure in its carrier-neutral data centers. Zayo provides clients with flexible, customized solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth and services.
CEO Dan Caruso was presented with a Gold Stevie® Award in the Executive of the Year in the Telecommunications category in The 13th Annual American Business Awards. Zayo Group also took home a Bronze Stevie Award in the Company of the Year in the Telecommunications category.
Zayo Group was chosen as a finalist by the American Business Awards for the ‘Best Overall Company of the Year – less than 2,500 employees’ honor. The American Business Awards is a national awards program that focuses on a variety of attributes, including innovation, integrity, effectiveness, creativity and growth.
In 2017, Zayo won the IBM Choice Award for North America’s Top Strategic Service Provider. The IBM Choice Awards recognize select IBM Business Partners for their outstanding performance and commitment to delivering IBM-based solutions.
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