Through their Managed IP PBX, Verizon Business enables customers to outsource the design, implementation, and management of their premises-based IP telephony systems. Customers benefit from enhanced connectivity to distributed...
Tenfold automatically captures every interaction and natively integrates with all communication platforms including Verizon Business
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and Verizon Businessintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
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See How Tenfold Helps Companies Have Better Customer Conversations
Verizon is a New York City-based telecommunications company. Founded in 1983 as Bell Atlantic, this major global brand is headed by chairman and CEO Lowell McAdam, who is a licensed professional engineer. He joined the company in 2000. Since its inception, the organization has provided communications products through its subsidiaries. Verizon owns media corporation AOL and the mobile phone company Verizon Wireless. Between 2005 and 2010, the brand invested in wireless technology in several U.S. states and spun off several wirelines. Financial experts valued a merger with Frontier Communications at $8.6 billion. In 2016, Verizon agreed to purchase internet services company Yahoo! for $4.83 billion in one of the biggest financial acquisitions of the year. Verizon wanted to merge Yahoo with AOL, although they delayed the deal in January 2017. Verizon has more than 160,000 employees and continues to invest in new technologies. The company is a corporate component of the Dow Jones Industrial Average and one of the largest telecommunications companies in the world.
Verizon provides various telecommunications products, including telephone and internet services. Verizon Wireless, for example, was formed in 2000 and is the biggest wireless telecommunications provider in the United States. Verizon also offers voice and data communications products, long distance voice services, cloud services, and security and managed network services. The company provides these services to consumers and business customers around the world. Some of the company’s most popular products include Verizon Cloud, which backs up valuable data and photos in the cloud; Verizon Fios, which offers customers internet, phone and television services over a fiber-optic communications network; and Verizon Enterprise Solutions, a provider of networks, data centers, and connected devices for business and government clients. In recent years, the company has also branched out into video advertising, with products like go90. This service helps advertisers reach customers through editorial content.
Since Verizon was formed, the company has won various awards. In 2016, they received the Global Traveler Survey award for best wireless service for the ninth year in a row. Then, RootMetrics voted Verizon as the no. 1 internet network in the U.S. based on reliability, data network performance, and speed. Also in 2016, Verizon Enterprise Solutions scooped the North American Frost and Sullivan Award for Market Leadership. They won this honor for their voice over internet protocol (VoIP) and session initiation protocol (SIP) services. Verizon has won awards for its customer service, products and services, and technological innovations.
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