TruMobility is a service provider that offers a bundled and integrated Hosted VoIP, Nationwide Mobile and High Speed Internet solution to Small Business customers. Their technology allows customers to “marry” mobile...
Tenfold automatically captures every interaction and natively integrates with all communication platforms including TruMobility
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and TruMobilityintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
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See How Tenfold Helps Companies Have Better Customer Conversations
TruMobility is a service provider that furnishes a bundled and integrated hosted VoIP, nationwide mobile, and high-speed Internet solution. With headquarters in Vero Beach, Florida, the company earns a revenue of $7 million and employs fewer than 50 people. It has been in operation since September 14, 2011, and was founded by CEO Steve Barnett.
TruMobility is the nation’s only private business to business cellular network solution for mid-size companies. Its products allow customers to merge mobile phones with their Hosted VoIP phone system. TruMobility has numerous communication services and tools for auto dealerships, all of which are divided among eight different subcategories: CRM integration, mobile, call recording, desk, private network, Internet, analytics, and redundancy. Some of the most utilized services are on demand wireless redundancy, which is a pay-as-you-use data service that ensures an Internet connection no matter what, even in the event of a line cut; call recording and speech analysis; on-hold messaging; cloud voice messaging; dedicated, private Internet connections using fiber optics, Ethernet, and wireless options. TruMobility offers TruConcierge service, which was initiated to make the transition to a hosted phone system seamless. With TruConcierge services, clients receive a dedicated project manager that offers personalized training and provide ongoing support after your service is installed.
In 2013, TruMobility was awarded $25,000 as the winner of an RCBiznovation Business Plan Competition hosted by Research Coast. They were up against 33 other businesses in the competition.
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