SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. With Sugar’s all-inclusive functionality, anyone can be a game-changer, bringing...
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in SugarCRM, allowing them to work together, and streamline the customer experience.
Tenfold automatically captures every interaction and natively integrates with all communication platforms including SugarCRM
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and SugarCRMintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Hear from our Customers
See How Tenfold Helps Companies Have Better Customer Conversations
Sir Terence Headley Matthews, a Welsh-Canadian billionaire, founded Mitel Networks Corporation in 1973. The company, headquartered in Kanata, Ontario, initially produced TDM PBX systems. Now, the company has transitioned into providing VoIP products and cloud-based unified communication services and collaboration software. In December 2016, it was acquired by the Siris Capital Group owned Xura (currently known as Mavenir Systems) in a $385 million deal.
Mitel communications solutions provide a hosted phone system and cloud contact center to help companies cut down on their communications costs. It also the products and services to cater to small and medium-sized companies, as well as large companies with more than 25000 employees. Mitel provides specialized products for outbound and inbound call centers with intuitive features such as automated dialing. The company has three different offerings for call centers based on their size: MiContact Center Office for offices with up to 100 employees; MiContact Center Business for companies with around 1000 employees; and MiContact Center Enterprise for bigger companies. These options come with added services such as call recording and quality management, campaign manager, and contact center for Lync. Mitel’s digital phones provide enterprise-grade call performance, and their DECT solutions are geared to provide better mobility. The on-premise wireless solutions provide an alternative to cell phones for companies with large campuses while softphones provide desktop access to those who work remotely.
Mitel’s Open Solutions Portfolio includes desktop and conference phones that allow customers to use any third party platform. MiCloud Contact Center enables companies to host their call center platform on the cloud which makes it scalable and easy to access. MiCollab – Mitel’s collaboration software offers voice and video call connectivity on and off the premises. Mitel also has an integrated Unified Communications and Collaboration system that also allows companies to leverage Mitel’s cloud capabilities and use Mitel’s data centers, saving on the hardware installation costs.
A recognized global leader in unified communications services, Mitel was named the number 1 Mobile Tech Company in Canada by Branham in its list of top mobile tech companies. Mitel received the 2016 Excellence Award instituted by the Internet Telephony Magazine. Mitel also won the 2016 Communications Solutions Products of the Year Award presented by TMC. MiTeam won the 2016 TMC Labs Innovation Award for providing an effective social collaboration tool for mobile-first workplaces. Last year, the company also won the prestigious Cloud Services Innovation and Leadership Award presented by Frost and Sullivan.
START SELLING WITH TENFOLD TODAY
Get the best content on optimizing revenue performance delivered to your inbox.