SugarCRM + Jive

Connect Your CRM & Phone in 5 Minutes. Better Calls. More Sales.


About SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market.

About Tenfold

Tenfold is a CTI solution which makes your CRM and Phone work as one. All calls made on your Phone will be automatically logged in SugarCRM. Setup takes just minutes with no server or desktop software to install.

SugarCRM Compatibility

Callinize works on all flavors of SugarCRM; On Premise and OnDemand.

  • SugarCRM Community Edition (CE)
  • SugarCRM Pro
  • SugarCRM Corporate
  • SugarCRM Ultimate
  • SugarCRM On Demand
  • SugarCRM Open Cloud (European On Demand)
  • 6.4.x
  • 6.5.x
  • 6.6.x
  • 6.7.x
  • 7.0.x
  • 7.1.x
  • 7.2.x
  • 7.5.x

Jive Compatibility

We work with all versions


  • Callinize is not your typical CTI solution. It boasts an innovative feature set your users will love.
  • All Calls are Logged 100% Automatically. No need to be logged into SugarCRM or even have your computer on.
  • Add Sales Gamification to SugarCRM.
  • Click to Dial works on any webpage. SugarCRM, your inbox, a spreadsheet, LinkedIn, etc.
  • Easy to use Inside Sales interface that doesn't require any training.
  • Often called a PowerDialer, Auto-Dialer, Progressive Dialer, or Predictive Dialer. We call it a Sales Dialer!
  • Call Centers use Call Popups that appear on every browser tab. This allows users to add notes to calls even when they're not logged into SugarCRM!
  • Contact name & account link to the SugarCRM records to quickly pull up all your SugarCRM data.
  • The caller's previous calls, notes, etc are pulled from SugarCRM and displayed in the call Popup
  • Call Notes entered in one tab are sync'd to others. Never hunt down the tab you left notes in again. We popup right in SugarCRM or any tab.
  • Call History for reviewing calls made
  • Call Metrics you can understand.
  • @mention syntax enables easy sharing of call notes.
  • Popups handle multiple calls (ie. Call Waiting), don't ever lose a call note
  • SmartRelate - Calls are related to Opportunities/Cases if dialed from one in SugarCRM
  • If multiple matches, popup displays radio buttons to choose.
  • Gamification awards top performers and makes it fun
  • Popup is minimizable to side of screen from SugarCRM or any tab