Enabling The Customer Engagement Hub Through Nextgen CTI

Create Activity in SugarCRM from Cisco CME with Tenfold

Cisco CME

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Get all these actions from your calls in SugarCRM
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Create Tasks in SugarCRM from Cisco CME

Create Contacts in SugarCRM from Cisco CME

Create Leads in SugarCRM from Cisco CME

Create Accounts in SugarCRM from Cisco CME

Create Call in SugarCRM from Cisco CME

Create Activity in SugarCRM from Cisco CME

Call Recording in SugarCRM from Cisco CME

Click to Dial in SugarCRM from Cisco CME

Call Analytics & Call Tracking in SugarCRM from Cisco CME

Local Presence in SugarCRM from Cisco CME

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