Connect your SmartOffice and RingCentral Office using Tenfold to automatically track and
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About RingCentral Office
RingCentral is a provider of state-of-the-art cloud communications solutions that help modern companies work the way they need to. This all-inclusive solution enables companies of all sizes to optimize communications... Read more
SmartOffice, the customer relationship management (CRM) solution from Ebix, was designed to help financial services professionals tackle critical tasks.SmartOffice has the power necessary to serve as the backbone of financial... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in SmartOffice,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including SmartOffice
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and SmartOfficeintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
About RingCentral Office
Headquartered in Belmont, California, RingCentral is a leading cloud unified communications and collaborations solutions provider. Founded in 2003 by Vlad Shmunis and Vlad Vendrow, the company went public in 2013 and is listed on the New York Stock Exchange under the ticker symbol RNG. In 2015, Ring Central acquired Glip, an instant messaging application for businesses which enabled RingCentral to add messaging functionality to its application.
RingCentral Office is a custom-built unified communications service that has been developed especially for Microsoft Products. Its cloud-based architecture makes it easily scalable and provides enhanced flexibility and mobility. The system uses one phone system to provide voice calls, video conferencing and online meeting services. It provides seamless connectivity with the RingCentral desktop app which enables companies to plug in IP desk phones and computers into their internet connection. The RingCentral mobile apps for Android and iOS enables people to stay connected using their smartphones.
RingCentral Office is custom-built for with Microsoft OS, and it allows for easy integration with other applications such as Oracle Sales, Salesforce, ServiceNow, Zendesk and even Dropbox. The team collaboration and conference+meeting features make it easier for team members to work together. RingCentral provides a range of call management services in addition to features such as auto-receptionist to help greet callers and direct their calls. The Cloud PBX also provides role-based access control and can generate call reports to help analyze historical data and identify trends. It also provides instant messenger application for businesses, business SMS and internet fax services. Companies can choose from three membership options: standard, premium, and enterprise. This makes it a powerful connectivity tool for small and medium businesses, even though it does not provide extensive call center functionalities. In just a little over a decade, RingCentral has worked with close to 350,000 clients.
RingCentral’s shelf of trophies boasts of the 2017 Unified Communications Excellence Award presented by TMC and Internet Telephony magazine in addition to its Frost & Sullivan’s 2016 Company of the Year Award. Forbes named it one of the 100 most trustworthy companies in America, and RingCentral has been a regular on Deloitte’s Technology Fast 500 list for three consecutive years, starting in 2013. At the 2016 Best in Biz Awards, RingCentral was a Gold winner in the Enterprise Service of the Year category. It also won the prestigious TMC Internet Telephony Product of the Year Award in 2016. The company’s executives, Kira Makagon, Executive Vice President of Innovation, Faiza Hughell, Vice President of SMB Sales, won awards at the Stevie Women in Business event.
SmartOffice was developed by Ebix Inc., founded in 1976 in Atlanta, Georgia. The company went public in 1987 and is traded on the NASDAQ under the ticker symbol EBIX. Ebix is headquartered in John’s Creek, Georgia, and led by chairman and CEO Robert Raina. The company has several offices across the USA including Los Angeles, San Diego, Pittsburgh, Miami, Park City, Columbus, Dallas, and Portland. Ebix also has offices in Australia, New Zealand, Singapore, China, Japan, Canada, and India. Ebix has a global workforce of close to 5000 employees.
SmartOffice, powered by Ebix, is an enterprise services solution for insurance companies and financial advisors. Early this year, SmartOffice partnered with TeamDrive Systems to launch the first enterprise productivity tool with end-to-end encryption. Ebix CRM, earlier known as E-Z Data, provides automated reporting capabilities, and agency management support to boost revenues. SmartOffice’s Agency Management Solution combines the functionalities of a CRM solution with those of an agency management system to help users perform business-critical tasks efficiently. Its intuitive dashboard also calculates commissions and generates client reports on-demand. The highly adaptable solution can be customized to suit the needs of any business.
SmartOffice’s software for financial advisors makes it easy for them to communicate with clients. It enables companies to handle new businesses, oversee operations, and communicate with advisors effectively. It can be effortlessly synced with Outlook Exchange to manage contacts. Its intuitive dashboard helps to track client information as well as other company news and events in one place. The highly secure software comes integrated with Department of Labor Compliance tools. Ebix partners with a host of other companies such as AIG, AXA, Blackberry, Advicent, and American National to deliver pre-built integrations to address different client needs.
In recognition of its role as supplier invested in the growth and development of its partner companies, SmartOffice was conferred the prestigious DSA Partnership Award for 2015-16. SmartOffice’s parent company, Ebix, has also won a range of awards for its contribution to e-Healthcare for the learning tool it built for Allergan.
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