Launched in 1938 under the name Tokyo Shibaura Electric K.K., Toshiba Corporation is a Japanese multinational conglomerate based in Tokyo, Japan. In 1983, leadership decided to change the name to “Toshiba” or “Toshiba Corporation”...
Tenfold automatically captures every interaction and natively integrates with all communication platforms including ShoreTel Enterprise Contact Center
Tenfold provides immediate transparency across all departments, specific to the current customer state
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing infrastructure is required with the Tenfold and ShoreTel Enterprise Contact Centerintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack and operate within current security requirements
Capture 100% of your customer interactions
80% of customer engagement data is missing
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20% visibility into the activity that your team is doing and not enough to really know what is going on. Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication platforms
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.
Hear from our Customers
Tenfold is trusted by the companies you rely on everyday
Launched in 1938 under the name Tokyo Shibaura Electric K.K., Toshiba Corporation is a Japanese multinational conglomerate based in Tokyo, Japan. In 1983, leadership decided to change the name to “Toshiba” or “Toshiba Corporation” in English. The company is listed on the Tokyo Stock Exchange and is a constituent of the Nikkei 225 and TOPIX indices, the Osaka Securities Exchange and the Nagoya Stock Exchange. Toshiba is divided among the following groups: electronics devices, digital products, social infrastructure, home appliances, and other. To sustain itself amidst burgeoning international competition in the 2000s, the organization has focused on emerging businesses and growth sectors while striving to create the world’s first and number one products and services that are cost-competitive. On April 11, 2017, Toshiba filed unaudited quarterly results out of concern about Westinghouse, which had previously filed for bankruptcy protection. The current priority for Toshiba has shifted to ensuring that its net worth moves into positive territory by the close of 2017’s fiscal year.
Toshiba features cutting edge and cost-effective business to business solutions for numerous industries. It serves to meet the needs of the business, industrial, power and energy, retail, and electrical sectors. Though its products are far-reaching, some of the more popular options include VoIP solutions, uninterruptible power systems, and cloud telephone systems. Toshiba has a proven record of distributing cloud unified communication systems, hybrid cloud, and on-location business telephony solutions. A sought-after option for large and small businesses is the company’s on-site mobility used DECT (Digital Enhanced Cordless Telecommunications). DECT is manageable over your standard Ethernet LAN and coordinates with Toshiba IP4100 cordless phones.
Toshiba has earned numerous awards since its inception. In 2017, the company earned the “Better Buys 2017 Innovative Product of the Year” award from e-STUDIO. In the year prior, it received the “Editor’s Choice Award” and Buyers Laboratory’s “Highly Recommended” award. During 2015, it was the recipient of many recognitions, such as the “Best in Biz” award from e-BRIDGE, the “Best in Class Manufacturer” award, and was a Green Electronics Council Catalyst awards finalist.