Enabling The Customer Engagement Hub Through Nextgen CTI

Create Tasks in ServiceNow from ShoreTel Shoregear with Tenfold

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Get all these actions from your calls in ServiceNow
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Create Tasks in ServiceNow from ShoreTel Shoregear

Create Contacts in ServiceNow from ShoreTel Shoregear

Create Leads in ServiceNow from ShoreTel Shoregear

Create Accounts in ServiceNow from ShoreTel Shoregear

Create Call in ServiceNow from ShoreTel Shoregear

Create Activity in ServiceNow from ShoreTel Shoregear

Call Recording in ServiceNow from ShoreTel Shoregear

Click to Dial in ServiceNow from ShoreTel Shoregear

Call Analytics & Call Tracking in ServiceNow from ShoreTel Shoregear

Local Presence in ServiceNow from ShoreTel Shoregear

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