Connect your ServiceNow and LG using Tenfold to automatically track and
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LG PBX creates innovative business communications product is designed for small office/small business customers and powers pure IP communications. Their SBG-1000 virtual PBX system includes features such as auto attendant... Read more
Headquartered in Santa Clara, California, ServiceNow is a cloud-based enterprise solutions provider. The company founded by Fred Luddy in 2004 specializes in IT enterprise management software. Over the years, the company has raised a total of $83.7... Read more
Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
All calls made on your phone will be automatically logged in ServiceNow,
allowing them to work together, and streamline the customer experience. Read more
100% Data Capture
Tenfold automatically captures every interaction and natively integrates with all
communication platforms including ServiceNow
Tenfold provides immediate transparency across all departments, specific to the current
Ease of Implementation
There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and ServiceNowintegration
With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements
Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.
Native integration with all communication
Tenfold provides automatic capture of customer interaction data in real-time with minimal change to
end user behaviors as well as the flexibility to add/change systems without hidden costs or service
Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo
Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist
Korean-based multinational LG Electronics has more than fifty years of producing a diverse array of electronics for international markets. While the company has produced multi-media and home appliances for half a century, it first entered into the cellular phone market in 2002 with the LG B1200. Since the release of smartphones worldwide, LG has consistently produced popular Android phones that compete in the international market with other top phones with the same operating system.
Released in October 2016, the new attributes of the LG V20 are ultimately focused on creating better video and audio technology. The LG V20 emphasizes a smoother, less shaky video experience by using frame analysis and rendering to smooth the image. The camera also has an internal quick video edit and live video for different kinds of in-camera video presentation. With audio, the LG V20 has three mics to create a cleaner audio with fewer gaps and glitches. The LG V20 also offers a more dynamic dual camera with a 120-degree wide-angle lens.
The LG G6, announced in February 2017, is the newest model in the LG G series and looks to compete with the Samsung Galaxy 8. The G6 sports a simple style with a larger display and high-performance processor. Also, the phone boasts dual 13 MP cameras with a standard 71mm lens and a 125mm wide-angle lens for more sophisticated photos is a variety of lighting situations.
LG phones have won many 2017 awards for innovation and design. The LG V20 won multiple innovation awards, including a 2017 CES award and a 2017 Red Dot “best of the best” award. Alternately, the LG G6 won multiple awards at the Mobile World Congress in 2017, including top tech and “best in show.” In its review of the LG G6, Cnet.com calls the phone beautiful and technically competent, noting that “the polished G6 has a streamlined aesthetic and a smooth unibody design” and smaller, faster and quicker processor.”
Headquartered in Santa Clara, California, ServiceNow is a cloud-based enterprise solutions provider. The company founded by Fred Luddy in 2004 specializes in IT enterprise management software. Over the years, the company has raised a total of $83.7 million through several rounds of investments. Prominent investors in the venture include Greylock Partners, JMI Equity, and Sequoia Capital. To improve security and functionality of its products, ServiceNow has acquired several companies including BrighPoint Security, ITapp, and DxContinuum—an analytics solutions company. John Donahoe, former eBay CEO, was recently hired to run the company as its CEO. Founder Fred Luddy is currently the company’s Chief Product Officer.
ServiceNow provides a range of Enterprise IT solutions for companies. It is well-known for its IT Service Management, IT Business Management, IT Operations Management capabilities. The company also provides Application Development support and manages data security. ServiceNow ventured into the customer service management space in 2016. ServiceNow Customer Service Management products help companies to pre-empt and resolve customer issues even before they crop up. The primary focus is on ensuring customer satisfaction by addressing the root cause of the issues. Responses to common queries are automated to save time and effort. The self-service portal enables customers to solve problems on their own schedule.
The software also has capabilities to automate workflow and assign tasks based on the skills, location and availability of the customer service executives. The software links queries to orders automatically to help service agents resolve them efficiently. It enables multiple teams to collaborate and solve customer queries.
ServiceNow is has won several awards for its innovative products and services. In 2013, ServiceNow won the Techworld Award for Best SaaS Product. ServiceNow was a finalist for the TechAmerica High Tech Awards in 2010 for their exceptional cloud-based IT service management services.
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