Enabling The Customer Engagement Hub Through Nextgen CTI

Click to Dial in ServiceNow from Cisco Broadsoft with Tenfold

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Get all these actions from your calls in ServiceNow
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Create Tasks in ServiceNow from Cisco Broadsoft

Create Contacts in ServiceNow from Cisco Broadsoft

Create Leads in ServiceNow from Cisco Broadsoft

Create Accounts in ServiceNow from Cisco Broadsoft

Create Call in ServiceNow from Cisco Broadsoft

Create Activity in ServiceNow from Cisco Broadsoft

Call Recording in ServiceNow from Cisco Broadsoft

Click to Dial in ServiceNow from Cisco Broadsoft

Call Analytics & Call Tracking in ServiceNow from Cisco Broadsoft

Local Presence in ServiceNow from Cisco Broadsoft

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